Privacy Policy¶
Last updated: 2 April 2026
Very Good Technology Company Pty Ltd (ABN: TODO) ("VGTC", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website and services.
This Privacy Policy describes what personal information we collect, how we use it, and your rights in relation to it. It applies to our website at https://very-good-technology-company-pty-ltd.github.io/website/ and to our professional services.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect¶
We may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identity information | Name, job title, company name |
| Contact information | Email address, phone number, postal address |
| Communication records | Emails and messages you send us |
| Usage data | Pages visited, browser type, IP address (via website analytics) |
| Payment information | Billing name and address (payment card details are handled directly by our payment processor and are never stored by us) |
We collect this information when you:
- Contact us via email or telephone
- Submit an enquiry or contact form on our website
- Enter into a service agreement with us
- Visit our website (usage data, via cookies or analytics tools)
2. How We Use Your Information¶
We use personal information to:
- Respond to enquiries and provide requested information
- Deliver professional services under a contract with you
- Issue invoices and process payments
- Comply with legal and regulatory obligations
- Improve and maintain our website
We do not sell, rent, or trade personal information to third parties.
3. Disclosure of Personal Information¶
We may disclose personal information to:
- Service providers who assist us in operating our business (e.g., cloud hosting providers, accounting software, email services) under confidentiality obligations
- Payment processors (e.g., Stripe) who handle payment card data on our behalf in accordance with PCI-DSS requirements
- Professional advisors (e.g., lawyers, accountants) under confidentiality obligations
- Regulators or law enforcement where required by law
4. Payment Security¶
Payment card details are processed securely by our third-party payment processor. We do not store, transmit, or have access to your full card number, CVV, or PIN. Our payment processor maintains PCI-DSS compliance.
Our website is served over HTTPS (TLS encryption) to protect data in transit.
5. Cookies and Analytics¶
Our website may use cookies or similar technologies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
TODO: Update this section to reflect the specific analytics tools you use.
6. Data Retention¶
We retain personal information for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal and regulatory requirements (e.g., tax records for 7 years)
When personal information is no longer needed, we securely destroy or de-identify it.
7. Your Rights¶
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal retention obligations)
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at hello@example.com.
8. Complaints¶
If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy¶
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.
10. Contact¶
For privacy-related enquiries, contact us at:
Very Good Technology Company Pty Ltd Esk QLD, Australia Email: sales@vgtc.tech